Introduction: Aphasia has profound long-term effects on daily life, mental health, relationships and social participation, yet healthcare systems do not support comprehensive, long-term management. Communication Connect is a national project aimed at addressing the key challenges faced after discharge from health services. The primary goal was to co-design an AI-driven self-management platform that enables (1) people with aphasia, (2) their family and carers, and (3) health professionals to optimise recovery, maintain well-being, and reduce social isolation.
Methods: Communication Connect was co-designed using Experience-Based Co-Design, involving people with communication disability (n=8), carers (n=3) and multidisciplinary health professionals (n=18) across three states. Thirteen key challenges were identified and prioritised for the project to address. Through iterative co-design workshops, the Communication Connect platform and novel tools were developed as solutions to the challenges.
Results:
The co-design process produced a highly accessible, AI-enhanced web app that supports personalised self-management by linking to key resources and custom solutions, including:
Conclusions: Co-design with people with lived experience and healthcare professionals enabled the development of a user-friendly, accessible platform addressing key post-discharge challenges. A pilot trial of Communication Connect is underway at four sites.
Relevance to clinical practice or patient experience: Communication Connect offers practical solutions to people with aphasia beyond discharge, with the potential to promote autonomy, emotional well-being, and social connection through tailored, accessible tools.